Legal
Terms & Conditions
Last updated: 12 August 2026
These terms and conditions set out the basis on which Spriggs & Co. Plumbing and Renovations (“we”, “us”, “our”) — a licensed plumbing and renovation business (Licence No. 284188) serving Adelaide, South Australia — provides quotes and carries out work for you. By requesting a quote, accepting a quote, or engaging us to carry out work, you agree to these terms. They should be read together with our written quote, which prevails over any general description on this website.
Quotes & pricing
Any prices, timeframes, or descriptions shown on this website are indicative only. A firm price is provided in a written quote following an enquiry and, where relevant, an on-site assessment. Unless stated otherwise, a quote is valid for 30 days and is based on the scope, access, and conditions known at the time it is prepared. Where the true condition of a site (for example, hidden pipework, waterproofing, structural or substrate issues) only becomes apparent once work has begun, we will discuss any resulting change to scope or price with you before proceeding.
Deposits & payment
For renovation projects we may request a deposit to confirm your booking and to order materials, with the balance invoiced by progress payments or on completion as set out in your quote. Payment is due by the date shown on each invoice. We accept cash, credit card, and bank transfer. Title to any materials supplied remains with us until they have been paid for in full.
Variations & extra work
If you ask us to change or add to the agreed scope, or if additional work is required for the job to be completed safely and to standard, this is treated as a variation. We will confirm the additional cost and any effect on the timeframe with you before carrying out variation work wherever practical.
Scheduling, access & site conditions
We will agree a start date and work with you to keep the project on track. You agree to provide safe and reasonable access to the work area and to advise us of anything on site that may affect the work. Timeframes are estimates given in good faith and may be affected by matters outside our control, including material lead times, weather, or the availability of third parties such as suppliers or other trades.
Cancellations & rescheduling
If you need to cancel or postpone booked work, please give us as much notice as possible. Where we have already incurred costs on your behalf — for example, ordered custom or non-returnable materials, or committed labour — those costs may be payable. Any cancellation rights you have under the Australian Consumer Law are not affected by this clause.
Workmanship & warranties
We take pride in our work and carry out all plumbing and renovation work in a proper and workmanlike manner and in accordance with the relevant Australian Standards and regulations. Plumbing work is covered as required by South Australian law, and manufactured products (such as fittings, tapware, and appliances) carry the warranty offered by their manufacturer. Our guarantees do not cover fair wear and tear, misuse, or work altered by others after completion.
Your rights under the Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value; you are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion. Nothing in these terms limits or excludes those rights.
Limitation of liability
To the maximum extent permitted by law, and other than for the consumer guarantees and any liability that cannot lawfully be excluded, our liability to you is limited to re-supplying the relevant services or paying the cost of having them re-supplied. We are not liable for loss or damage that is not reasonably foreseeable or that arises from circumstances beyond our reasonable control.
Governing law
These terms are governed by the laws of South Australia, Australia, and any dispute relating to our services is subject to the jurisdiction of the courts of South Australia.
Contact us
For any questions about these terms, contact Spriggs & Co. on 0422 532 106 or by email at admin@spriggsandco.com.